Date Posted: Sun, 12 Jun 2016 08:09:00 EDT
The Public Services Librarian serves as liaison between the Access Services and USER Services Divisions of the Library. Functionally the incumbent will report to the Associate Director for USER Services. The Public Services Librarian will offer support to the Access Services Department while serving as the front of house contact person for the USER Services Department, triaging reference questions as necessary to liaison librarians and subject specialists and providing high quality and friendly service to all library users. The ideal candidate will have strong customer service skills, communication skills, and analytical skills, as well as solid reference, instruction, and searching capabilities.