Lead Simulation Technician and AV Manager of Clinical Skills and Simulation Center
Reporting to the Director of the Clinical Skills and Simulation Center, the Lead Simulation Technician and AV Manager is a position vital to managing the simulation resources and technologies necessary to execute medical education programs occurring both during and after normal business hours. This role will provide hands on expertise to the facilitation of medical simulation activities, collaborate with faculty and staff in the creation of simulation course content, and manage the daily operations of IT, AV and simulation equipment. Additionally, the Lead Simulation Technician and AV Manager will also be required to assist with and manage various administrative tasks related to the educational activities of the Clinical Skills and Simulation Center and the Office of Undergraduate Medical Education/Educational Technology as needed. Superior customer service skills as well as the ability to establish and maintain effective working relationships with all levels of organizational personnel, staff/faculty and students is paramount.
Principal Duties & Responsibilities (Essential Functions*)
- Independently operate programed events on SimMan 3G and SIM Junior
- Program and maintain manikin based simulation software/equipment for all simulation sessions
- Confer with faculty, physicians, and other department managers to resolve operational problems and promote positive communication within simulation sessions
- Facilitate clinical experiences for students and medical professionals
- Oversee Harvey mannequin operations
- Coordinate and participate in the setting up and breaking down of medical simulation equipment (e.g. task trainers and high fidelity patient mannequins)
- Assist with the coordination of American Heart Association certification courses
- Train and maintain the proficiency levels of additional technical staff and other qualified employees
- Assure effective maintenance and repair of highly sophisticated clinical equipment
- Maintain a consistent working relationship with technology vendors and coordinate feature fix requests
- Prepare budget requests for the replacement of equipment / maintenance agreements to submit to the Director
- Monitor departmental goals, objectives and programs according to the goals set in the strategic planning process and ensure timely completion
- Ensure that simulation supply areas are up-to-date and fully supplied at all times
Audio Visual/Computer Based Testing:
- Manage IP based robotic cameras and LearningSpace test capture software
- Track AV requests and ensure that all requested equipment is in place and operational for events occurring in the large classroom
- Assist Center’s Director(s) with events that require real-time/onsite AV support
- Support lecture capture software
- Support FCM1/FCM2 directors with IT/Technology needs, especially pertaining to LCMS
- In collaboration with the CSSC Director and faculty, assist with the development of manikin based simulations, including task based procedure training and debriefing sessions where appropriate
- Create and maintain LearningSpace access guides for faculty and students
- Maintain consistent proficiency on basic code-based simulation scenarios
- Have a working understanding of standardized patient scenarios and checklists
- Participate in daily interaction with students, faculty and standardized patients
Education, Qualifications And Skills
- Bachelor’s degree with relevant experience required.
- Medical Simulation Technician/ Educational Technologies Technician. (Medical professional such an EMT, and/or BLS/ACLS instructor preferred.)
Licenses or certifications:
- BLS instructor, simulation certification, and/or IT certification preferred
- Proficiency at programming and operating Laerdal SimMan3G manikins and navigating Laerdal software
- Advanced technology and PC skills, including proficiency in Microsoft Office Suite (including Outlook) and an understanding of intermediate IT principals required
- IT and/or AV event and installation experience and a working knowledge of and media production/streaming preferred
- Ability to learn and be comfortable with medical terms/medical teaching practices
- Knowledge of basic clinical skills and ability to promote collaboration and team teaching
- Ability to work well under pressure, be proactive, set priorities and make critical decisions
- Able to grasp and make use of abstract processes
- Flexible schedule beyond that of 9am-5pm for scheduled programs
- Two to three years of experience operating, facilitating and customizing clinical or educational simulation based programs.
- Two to three years’ experience reporting to a mid-to -senior level professional- preferably in a clinical, college or university setting.
Physical and Environmental Demands
Physical: Must be able to demonstrate the ability to comfortably lift up to 50 pounds as well as manipulate objects up to 125 pounds
Relations with Others
During the course of your job, what persons in other departments and outside the organization are you required to contact and/or work with:
Internal Contacts: Various faculty, support staff, and students with in the School of Medicine as well as the School of Health Sciences and Practice.
External Contacts: Westchester Medical Center, Envision, various other medical professionals in the local community.