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The NYMC division of Information Technology includes the Office of the Chief Information Officer, Applications Development, Applications Maintenance and Support, Desktop Support Services, Data Communications, Network Support Services, and Telephone Support Services. Information Technology’s objective is to maintain and enhance the quality, reliability, accessibility and security of all campus-wide information applications and services that support students, faculty and staff in ways that maintain the mission of the College.

Information Services (Desktop Support Services, Data Communications, Network Support Services and Telephone Support Services) may be contacted by telephone at 914-594-2000 from 9:00 AM to 5:00 PM or by email at helpdesk@nymc.edu, Monday through Friday. Additionally, individuals are welcome to stop by Information Services, located in 19 Skyline Drive Pavillion, 2NF31, at any time during this time frame.

Our staff is dedicated to assisting NYMC’s students, faculty and staff with their technology issues. Support is provided for Windows and Macintosh hardware and software, Email (POP, IMAP and Exchange), wireless connectivity, Virtual Private Network (VPN) connectivity, and password expiration and resets. The College maintains a host of contracts and support agreements with various software vendors, including, but not limited to: Trend Micro virus scan software, McAfeeSaaS anti-spam scan services, Microsoft Office, PeopleSoft, American FundWare, ERAS, SASS/SPSS, Microsoft Exchange as well as the on-line OTRS Service Desk.

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