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Mental Health

New: Virtual Mental Health Services

New this academic year,  NYMC has formed a partnership with Teladoc and Health Advocate to provide free, confidential, virtual mental health services, both long term and during emergent situations, to all students. Teladoc’s Mental Health services offer students the opportunity to work with a clinician of their choice. Students will have access to psychiatrists, psychologists and licensed clinical social workers by appointment, seven days a week. Health Advocate will offer professional telephone evaluation and in the moment support, where help is available 24/7. Other support services through Health Advocate include help with childcare, eldercare, relocation, financial and legal problems, life transitions, substance abuse and more.  These expanded services replaced the previous structure effective July 1st, 2021.

Please find some frequently asked question below and know we will continue to offer wellness classes (e.g., yoga, meditation), psychoeducational workshops and events (e.g., suicide prevention, sleep hygiene) as well as our anonymous online program, the Interactive Screening Program (ISP). Starting in the fall of 2021, we will offer counseling sessions with Master of Social Work interns in addition to maintaining our ongoing collaboration with faculty, staff, and student organizations on campus.   

We encourage you to contact SMHW if you have questions about transitioning your care, or other concerns and strongly recommend you sign up for the new services.

Frequently asked questions:

What is available through Teladoc? 
Students can get counseling, medication evaluation and treatment for anxiety, depression, grief, family issues, and more.  Choose to see a psychiatrist, psychologist, licensed clinical social worker, or other mental health professional and establish an ongoing, long-term relationship. This is free, confidential and there are no limitations on the number of visits.  

Webmember.teladoc.com/registrations/get_started to get started. 
App: Teladoc  
Hours: 7AM-9PM 

If I have private insurance, can I still use Teladoc? 
YES. This is available to all enrolled NYMC/TCDM students, regardless of your insurance.  When you set up your account, select NYMC as the payer. 

I registered but forgot to select NYMC as my benefits provider.  
No problem, you can contact The Student Success Team:                   

T: (860) 217-0851 x 1
Email: support@cadrplus.com

If I take medication, or want to be evaluated for medication, what do I do? 
Students who have set up their Teladoc account have access to a large network of board-certified psychiatrists and other mental health professionals such as a physician’s assistant who can prescribe medications. We encourage you to create your account ASAP and make an appointment to get started.  

Are there medications that cannot be prescribed through Teladoc? 
While Teladoc can meet most psychiatric needs, they do not prescribe controlled substances. We have established a special partnership with an outside provider to address this need. NYMC students will be given priority and able to easily connect with an excellent psychiatrist. Student will use their private insurance and be reimbursed for the cost of any co-payments up to $150.00 per academic year.  Students can and are encouraged to concurrently utilize the counseling services provided through Teladoc and Health Advocate. If this applies to you, please contact our office at nymc_studentwellness@listserv.touro.edu

What if I need to talk to someone after hours? 
Health Advocate offers students professional telephone evaluation and at the moment support 24/7. 

T: 855-384-1800
Email: answers@HealthAdvocate.com

Contact: Mental Health and Wellness
Follow us on Instagram @ NYMC_TCDM_SMHW


last updated 8/5/21