NYMC > Departments > Administrative Departments > Student Mental Health and Wellness > Counseling and Psychiatric Services

Counseling and Psychiatric Services

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The Office of Student Mental Health and Wellness is here to support students through counseling, advocacy, psychiatric evaluation, consultation, psycho-educational events, workshops, and wellness programs. All services are free and confidential.

We offer a range of services both in person and through telehealth from supportive psychotherapy focused on identifying and enhancing coping skills to consultation and assessment of all psychiatric conditions and treatments including psychotherapy, and referral for psychopharmacotherapy. Services are delivered through NYMC clinicians and in partnership with Teladoc. Please note:

  • Care is confidential and is not part of the student's educational record.
  • Clinicians have no student evaluation role within the medical college.
  • This is not an emergency service and students should expect communication for an appointment during regular business hours Monday - Friday.

The Office of Student Mental Health and Wellness presented Anxiety and Stress Management, offering tips and techniques to help better manage anxiety, reduce stress and improve your well-being.

Virtual Counseling and Psychiatric Care Services

 

Teladoc gives you access to board-certified psychiatrists, licensed clinical social workers, or psychologists by phone or video. This is a telehealth service only. Services are free, with unlimited sessions, available seven days a week. Download the app for easy access.

  • Services are available 7 days a week, 7:00 AM-9:00 PM local time.
  • Phone: 1-800-835-2362
  • No insurance -service is at no cost. See the Teladoc flyer below for registration information to ensure the proper setup of your account.
  • For trouble signing in Contact: 1-(860) 217-0851 x 1. Email: support@cadrplus.com
  • Please note if you see a charge or co-pay, you have not registered using the NYMC code.

To Register:

  • Select: "My benefits Provider is New York Medical College"
  • If unsuccessful, try registering using a previous zip code

When Searching for a provider, we suggest the following:

  • Upon searching for providers there are numerous filters and when choosing as one normally would do, it restricts provider selection.  It is suggested to only use the slot schedule and select only the filter for “why” there is a need for care, skip all other filters as this will save search time and open appointment requests.

Teladoc can prescribe most medications through telehealth. If you experience any issues, please reach out to us. We are committed to helping you get what you need and have other resources. To get started, take a look at the Teladoc Flyer.  




Concierge Student Assistance Services through Health Advocate. This comprehensive student assistance program provides 24/7 access to the right tools to help you through some of life's toughest challenges, including resources to balance school, work, and life. This is confidential, short-term assistance, focusing on coping skills for a full range of emotional, family, and other personal issues. This is available for after-hour support or concerns. In an emergency, call 988; otherwise, call Health Advocate at (855) 384-1800, or visit the Health Advocate website.

View the Counseling and Psychiatric Services FAQ

Virtual and On-Site and By Referral

Montefiore Behavioral Health Group

A small percentage of students will need an alternative to Teladoc for psychiatric services. We have therefore developed a partnership, for eligible students to access virtual psychiatric care utilizing their insurance. For details about the referral process, policy, and related details please contact us via email. 

Montefiore-Einstein Psychiatry Associates at Montefiore Medical Center and the Albert Einstein College of Medicine are recognized as one of the best in the nation. The department provides the highest quality care and the safest, most effective solutions to patients of all ages by integrating the latest advances in science and research into new treatment developments. Montefiore has the distinction of being the first health system in New York City to earn a Behavioral Health Distinction from the National Committee for Quality Assurance (NCQA). Montefiore Reimbursement Policy.

Substance Use and Overuse 

The Assistance for the Impaired Medical Student (AIMS) Program at New York Medical College (NYMC) was developed to address the risk of development of alcohol and substance use and abuse in medical school students. The primary purpose of the AIMS program is to identify, prevent and treat impairments related to alcohol and/or other substance abuse. With an increased awareness of the tremendous social, and medical problems from alcohol/substance abuse early in their careers, and the establishment of clear guidelines, it is hoped that students and physicians can get the help they need to reduce the prevalence of these disorders. The primary purpose of the AIMS program is to identify, prevent and treat impairments related to alcohol/substance abuse.  The program has five goals:  

  1. To provide compassionate assistance to impaired students before they are irreversibly harmed.  
  2. To provide help in a way that fully protects the rights of impaired students to receive treatment in firm confidence.  
  3. To assure that recovered students can continue their medical education without stigma or penalty.  
  4. To protect patients and others from the harm that impairment may cause.  
  5. Provide affected students with access to treatment. 

To learn more, please contact Robin Hershkowitz. View the full policy here.

Community Providers

  • Find a psychologist - Produced by the National Register of Health Service Psychologists, this site will help you find a local therapist by area of expertise, age of patients served, the therapist's theoretical orientation, and other credentials.
  • Find a therapist - Produced by the Anxiety and Depression Association of America, this site will help you find a local therapist that specializes in anxiety disorders, depression, OCD, PTSD, and related disorders.
  • Reach out to us, we are also glad to help you locate a community provider. Locate a provider online.