NYMC > Departments > Administrative Departments > Facilities Management > Maintenance & Grounds

Maintenance & Grounds

The Maintenance & Grounds staff responds to a great amount of calls every day. Many of these calls are considered high priority emergencies, so please be patient when requesting minor repairs. Some requests have priority over others. For example, a small flood will logically take priority over a request for shelves. Emergencies aside, we always try to get all of your concerns taken care of in a timely fashion.

To best ensure that your request is handled properly, complete an on-line Work Order Request form. Link is https://nymed.hippocmms.com/, if you have access to Touro One portal please log in and access the work order system under Campus Resources via Facilities section. Click the link and click log in with Touro One. 

Please make sure that all information is provided on the form. Failure to provide all information will delay your request. Although Facilities does not charge your department for most routine maintenance, some requests require excess materials and labor and may be charged back to your account. 


Please visit our Staff page for Facilities contacts.